Privacy Policy

Effective date: May 28, 2026

Information We Collect

We collect the information needed to provide and operate the service, which may include:

  • Account information, such as your name and email address
  • App usage and configuration data
  • Connected Stripe account data: account name, products, price, subscriptions, invoices, invoice line items, customer identifiers
  • Billing-related information handled by our payment provider Stripe

How We Use Your Information

We use your information to:

  • Provide, maintain, and improve the service
  • Generate reports, insights, and product features
  • Manage your account and subscription
  • Respond to support requests
  • Protect the security and reliability of the service

We do not use your data for advertising, behavioral tracking, or targeted marketing.

AI Processing

Some product features may use an AI partner to help generate insights or summaries. Before any data is sent to our AI partner, we anonymize it to remove personal identifiers.

We do not allow our AI partner to use your data for advertising or tracking purposes.

Data Sharing

We do not sell your personal data.

We do not share your personal data with third parties for advertising, tracking, or cross-context behavioral advertising.

We may disclose limited information to trusted service providers who help us operate the service, such as hosting, payment processing, infrastructure, analytics, security, customer support, or AI processing. These providers are only permitted to use the information to provide services to us.

Security

We use technical and organizational safeguards to protect your data. Data is encrypted in transit and at rest.

No method of transmission or storage is completely secure, but we work to protect your information using reasonable security measures appropriate to the nature of the data we process.

Data Retention

We retain information only for as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements.

You may request deletion of your account or personal information by contacting us.

Your Choices

You may contact us to request access, correction, or deletion of your personal information.

You may also contact us with questions about how your data is processed.

Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the effective date and, where appropriate, notify users.

Contact Us

If you have questions about this Privacy Policy or your data, contact us at support@neutek.io.